Your Neighbourhood Credit Union was formed through a series of mergers involving forward thinking credit unions located in Southwestern Ontario. Brant Community Credit Union and Waterloo Regional Credit Union formed Grand River Credit Union in October 2004. Your Neighbourhood Credit Union then joined with Grand River Credit Union in October 2007 and brought Mitchell & District Credit Union into the fold in October 2008. Original charters for the credit unions date back to the 1940s. Today YNCU boasts over 29,000 Members, 13 branches from Kitchener-Waterloo to Windsor, and over $500 million in assets.
From a technology perspective, Portfolio Plus from Strategic Information Technology Limited has been Your Neightbourhood’s primary banking platform since 2002, and has been leveraged to create products and services that compete head on with larger financial institutions. Today, Your Neighbourhood uses Portfolio Plus modules to manage its retail banking, term deposits, investments, loans, mortgages, ATM interfaces, IVR interface, and more.
“Portfolio Plus allows us to grow our membership and product line with virtually no limits.”
-- Kerry Hadad, CEO, Your Neighbourhood Credit Union
“We’ve attained our success through superior member service, competitive rates, and by leveraging the power of Portfolio Plus banking software,” says Kerry Hadad, CEO of Your Neighbourhood. “Portfolio Plus allows us to grow our membership and product line with virtually no limits. This supports our strategy of providing a high level of service to our community members, while also offering the same products large financial companies offer, but at competitive rates.”
Your Neighbourhood offers a complete spectrum of financial services, including retail accounts, lines of credit, mortgages, term deposits, ATM services, wealth management, and more.
One of the most recent challenges that faced Your Neighbourhood was conversion of a banking platform running Infonancial software to the Portfolio Plus banking platform. The merging of the two computer systems was completed with no disruption to member service. “SIT worked with us on an optimal approach with multiple dry-runs before the actual merger of the two systems,” says Al Siemens, Manager of Administrative Services at Your Neighbourhood.
“The conversion project gave us
increased confidence that SIT will help us face even larger challenges in the future.”
-- Al Siemens, Manager of Administrative Services
“Your Neighbourhood has proven to be a valuable partner,” says G. Robert Leeming, CEO of Strategic Information Technology, “they’ve enriched our experience with the unique challenges faced by credit unions today and helped us adjust our outlook for the credit union market overall. We look forward to supporting their aspirations over the upcoming years.”
Your Neighbourhood also recently converted from an aging server running the SCO operating system, to a new high performance Dell server running Red Hat Linux. Since Portfolio Plus is a multi-platform solution, the transition was accomplished with ease. Portfolio Plus is supported on a wide variety of server platforms, including Sun Solaris, HP-UX, IBM AIX, Red Hat Linux, and MS-Windows Server. “From a cost per performance perspective, it’s hard to beat the Dell and Red Hat combination,” says Eric Ilaqua, VP of Technical Services for Strategic Information Technology. “We’re extremely pleased with the performance results we’ve seen to date.”
SIT, formed in 1988, develops and markets Portfolio Plus, an extensible banking system that enables customers to plug-in new functionality as required. This is accomplished via SIT's unique Plug-In BankingTM architecture and a Financial Services BusTM that extends Portfolio Plus functionality to other corporate applications. SIT's banking software enables banks and non-banks to offer web banking, loans, loan securitization, investments, term deposits, wealth management, retail, ATM/POS switch interfaces for debit/credit or loyalty products, leasing, Equifax and Trans Union credit bureau interfaces, registered investment products, and much more. Portfolio Plus can also be tailored, on request, to meet specific customer requirements.
Portfolio Plus, Plug-In Banking, and Financial Services Bus are trademarks or registered trademarks of SIT in the U.S., Canada and other countries. Any other trademarks or service marks contained herein are the property of their respective owners. For more information, please contact:
Strategic Information Technology
Telephone: 905-640-0808 x356
Questions? We have answers.
This page was created or refreshed on October 20, 2017 @ 14:54:50
by Strategic Information Technology (SIT) Ltd., Stouffville, Ontario, Canada
You're here to learn about: Your Neighbourhood Credit Union