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SIT Advantage: A Portal for Customers Only

What is SIT Advantage?

The Advantage website is a portal for customers to obtain service packs, look up the status of work requests and gain access to a knowledgebase.

Only SIT customers have access to Advantage.

What is a Work Request?

Since the dawn of the software industry, computer users have had to deal with upgrades and enhancements. At SIT we manage all enhancements to software by something we call a Work Request. In sophisticated software circles, a Work Request might also be called a "change set" because it can handle dependencies between various programs and is intelligent about what you have installed already. Each Work Request gets a unique I.D. whether it involves one program or dozens. This allows SIT and you to know exactly where you are, from a version perspective.

What is a Service Pack?

Three times a year (January, May and September), SIT issues a Service Pack which is, in essence, a group of all outstanding updates for the Portfolio Plus software you currently have installed.