Open Positions @ SIT

Financial Application Specialist (3 Openings)

The Financial Application Specialist (FAS) role has direct impact on the day to day success of SIT as they are the primary contact for all customer enquiries and support services. An FAS supports clients that run their financial services business processes on our Portfolio Plus banking software. It is from this day to day contact that future sales develop, additional products or services are noted for future versions, and client relationships are maintained.

In addition to providing our clients support, an FAS works very closely with the team of Product Developers at SIT to communicate business requirements necessary for the maintenance, support, and further development of the Portfolio Plus product line.

Requirements/Qualifications

• Should have 5 - 10 years related working experience in the Financial Services Industry with financial product knowledge but will consider a recent graduate who is eager to learn
• Strong working knowledge of the Financial Services Industry, specializing in Loans and Mortgages
• Basic knowledge of accounting principles would be an asset
• Conceptual and problem-solving skills
• Excellent communication and listening skills to understand business needs and translate those needs into workable solutions
• Excellent report writing to clearly define business requirements and processes
• Ability to take initiative and research new products and legislation requirements
• Strong time-management and prioritizing abilities
• Ability to manage tasks simultaneously and adapt to changing priorities
• Ability to work independently or in collaboration with peers, within a team oriented environment
• Customer-focused, Service oriented approach

Key Responsibilities

• Provide customer support to clients
• Act as liaison between client and SIT developers
• Develop the framework for the test plan and detailed test cases and perform quality assurance testing
• Perform client training to existing or new clients
• Participate in all aspects of client upgrades and new installations
• Participate in client requirement gathering, gap analysis, research, analyze and document business requirements for system enhancements
• Co-ordinate with developers and peers and client project implementation teams
• Co-ordinate all facets of client delivery
• Participate in internal product development, QA standards and methodology

To Apply:

If you have the necessary skills and experience, please forward your resume to:

	sitcareers@stratinfotech.com Important: Please ensure that the "Subject:" of your email includes title of the position you are applying for.

We thank all individuals who apply, please no phone calls. Only those who are called for interviews will be contacted. We keep all resumes on file for one year.